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University of Phoenix
Web Privacy Statement
The University of Phoenix is committed to protecting your privacy when you visit our web sites, so we
want you to know what information we collect when you visit one of our sites, how we use that information,
and how you can update it. The University reserves the right to append or otherwise modify this Privacy
Statement at any time, so please re-visit this page occasionally to check for updates.
We collect various types of information from our visitors so we can adjust our site to meet our users'
needs and expectations. Some of this information is collected automatically through
cookies and other information is collected when you register for any of our online
services.
The types of information your browser or internet session automatically sends us
each time you visit one of our sites, which we automatically collect, includes:
- Your browser, e.g., Internet Explorer, Netscape Navigator.
- Your Internet domain, e.g., AOL, Netcom, Earthlink, etc.
- You computer's operating system, e.g., Windows, Macintosh, UNIX, Linux.
- Your navigation path, i.e., the URLs of where you come to our site from, which
of our pages you visit, and where you go as your leave.
- Your IP address.
This information lets us see how users are finding our sites, and it tells us which pages are visited
the most often so we can make our web sites more useful.
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In addition to the information automatically collected by your browser, we also collect information
that you provide to us when you register for an online service, order merchandise from us, or request
information regarding one of our programs.
- via Registration Sites
The University's registration sites, such as our Library, and the Student and
Faculty Webs, require visitors to provide contact information and/or unique identifiers
when they register. Information collected may include a users name, address, email
address, as well as unique identifiers, such as their social security number or student ID
number. Contact information is used to contact our visitors if necessary. Unique
identifiers are utilized to verify the user's identity prior to granting visitor
access to some of the services available online. Opt-out policy: You
can choose NOT to register. While you will be able to access most of our sites, you will
not be able to access areas that require registration.
- via Ordering Sites
Our ordering sites, such as the Emporium Online (University of Phoenix Store), allow
customers to request products from the University and require visitors to provide contact
information and financial information such as credit card numbers. Contact
information is used to send product orders to the customer, as well as to contact the
customer if necessary. Financial information collected is used to bill the
user for the products ordered. Opt-out policy: You can
choose NOT to disclose your financial information online. Instead, you can call the
ordering site at the phone number(s) listed and provide the information needed to complete
your order. Please see the Security section
below.
- via Information Request Sites
Many of our sites provide users the opportunity to request information from the
University. These information request sites require users to provide the University
with contact information, as well as information about their interest in the University of
Phoenix. Contact information is used to send information about the
University of Phoenix to the customer requesting that information. Customer
interest information is collected to determine what information the customer wishes
to be sent. Opt-out policy: You could choose NOT to provide
this information online. Instead you can call the University and request to have
information sent to you.
- via Survey Sites
Many of our sites also allow users the opportunity to let the University know how
we're doing. Our survey sites, such as feedback on the Student and Faculty Web and
Comments to the Chair, request customers to provide contact information as well.
The contact information that's collected is used to contact the customer, if
necessary. Opt-out policy: You can choose NOT to disclose
contact information when you submit survey information to us. However, if your
comments require follow-up by a member of the University, we will be unable to do so when
contact information is not available.
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WebTrends Live is used to analyze traffic to this site. WebTrends Live
does not create individual profiles for visitors. Unlike some tracking
services WebTrends Live does not have a database of individual profiles for
each visitor. WebTrends Live only collects aggregate data. For more
information about WebTrends Live privacy policy, please click
here.
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We use the information we automatically collect to help us better plan our web site to meet your
Internet needs. Information you provide to us is used for marketing purposes, and may result in follow-up
communications.
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The University of Phoenix does not sell or rent any personal data submitted by visitors to our
site to any third parties. The company respects the privacy of users visiting our University
sites and will abide by all applicable laws concerning the release of personal information. On
an occasion we may use certain directory information that we have collected to send you information
about products and services, or updates and other information we think may be of interest to you.
Occasionally we may share this information with our educational partners to bring similar information
to your attention. If you tell us that you do not wish to have this information used as a basis for
further contact with you, we will respect your wishes. Please contact the University of Phoenix campus
you requested information from to request your name and address be removed from our lists. If you do
not want to receive our e-mail marketing, please submit a request to have your e-mail address removed
at the following Web site:
http://www.emchoice.com/unsubscribe/index.jsp?MERID=65134.
Other than directory information, data you provide to us as you use the University of Phoenix Web site
will be held in strict confidence by the company and will be used for company purposes only. The company
may share aggregate information about our users with advertisers, business partners, sponsors and other
third parties. However, the individual information you provide us within the University of Phoenix web
site will be known only to you and the University. We will not share your personal data with anyone else,
except as may be required by law.
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Our student and faculty services sites provide you with the option of changing and modifying
information you have previously provided to us. To change or modify your student or faculty services
account information, please call 1 (877) TECH UOP, toll free.
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Our University web sites have security measures in place to protect against the loss, misuse, and
alteration of the information under our control. We utilize industry standard SSL
encryption when accepting your credit card information during the online ordering process, as well
as whenever we ask you to login to any of the University's online student and faculty services, such as
our Library or the Student and Faculty Web.
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When you visit some of our sites, we use cookies to keep track of your
information. This small piece of program code resides on your computer and stores your login information
for all of our services sites that require you to register, such as our student and faculty sites and our
Library. We do this so you are not required to re-enter your contact information as you move from one
services site to another. Cookies also collect the shopping cart information you provide at our ordering
sites so we can fulfill your orders.
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Some University sites may contain links to other sites external to the University. When you access
these external web sites, the providers of the sites will have access to certain information about you.
University of Phoenix is not responsible for the privacy practices or the content of any web sites which
we do not directly control.
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If you have questions about our information practices, please contact us.
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Data created by a Web server that is stored on a user's computer. It provides a way for the Web site
to keep track of a user's patterns and preferences and, with the cooperation of the Web browser, to store
them on the user's own hard disk.
The cookies contain a range of URLs (web addresses) for which they are valid. When
the browser encounters those URLs again, it sends those specific cookies to the Web server. For example,
if a user's ID were stored as a cookie, it would save that person from typing in the same information all
over again when accessing that service for the second and subsequent time during the same browser
session.
You can opt out of the use of cookies by having your browser disable cookies or warn you before
accepting a cookie. Look for the cookie options in your browser in the Options or Preferences menu.
NOTE: If you disable cookies in your browser, you will not be able to access any of the
University's secured web sites.
This is the address of a computer attached to a TCP/IP network. Every client and server station must
have a unique IP address. Client workstations have either a permanent address or one that is dynamically
assigned for each dial-up session. IP addresses are written as four sets of numbers separated by periods;
for example, 204.171.64.2.
A browser session is defined as the period of time a browser is in consecutive use. The session begins
when you open the browser and ends when you close it. When you reopen the browser, you begin a new session.
The leading security protocol on the Internet. When an SSL session is started, the browser sends its
public key to the server so that the server can securely send a secret key to the browser. The browser
and server exchange data via secret key encryption during that session. We also use SSL encryption
whenever we display your personal information (e.g., name and address, scheduled courses, grades).
An Internet address. URLs are used to locate sites on the Internet and to navigate between sites and
pages within sites. The URL for the University of Phoenix is http://www.phoenix.edu/.
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